Have I mentioned yet how much I hate cold weather? Well, despite the cold, the arrival of a subscription always tends to brighten my day just a bit. And this month’s Ipsy bag was no exception. Or so I thought…
Despite my disdain for the color pink, this month’s bag itself was actually pretty cute! It’s a fuzzy, furry little number that they claim can double as an evening clutch. It’s a bit noisy, as it “crinkles” like a potato chip bag, so I doubt I’ll be using it as a clutch, but it IS adorable!
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The problem? I ordered a Lime Crime lipstick in “Lana” with my Ipsy points, and it was supposed to be included with this bag. But, alas, it was NOT, although I redeemed the points before the bag shipped. Imagine my sadness and disappointment! To add insult to injury, when I contacted their support, I received an automated response that they had higher than normal volumes of issues, so it would take longer. I wondered if they forgot a LOT of these…? So, I Tweeted about the issue, and since I’ve never had this type of problem before, I decided to do a bit of searching. I found that any point products would be shipped with this bag if the points were redeemed before 12pm on November 30. The Lime Crime lipsticks just so happened to appear on December 2, and went FAST. I checked my account, and sure enough, I redeemed them on December 2, so I’m thinking others may have been in the same situation. It seems that those dates being so close together may have caused some confusion. When I hear back from Ipsy, I’ll update if the “missing” lipstick is related to another issue, but I’m pretty sure this is what’s up.
My Ipsy bag this month contained the following:
–Ciate Liquid Velvet Lipstick in “Pin-Up”- This is a fabulous neutral color, and I’ve never tried any lipsticks from the brand, so I’m pretty excited about this!
–Hanalei Lip Treatment- I’ve used a lip scrub from the brand, and really like it, so I’m looking forward to this treatment, especially with the dry weather and popularity of matte lipsticks.
–Tarte Maracuja Oil– I have oil/combination skin, and this is one of the oils that works great for me. It’s light, and absorbs easily. Happy to have the extra for my travel bag.
–Royal & Langnickel Eyeshadow Brush- I’ve used makeup brushes from the brand before and liked them,even did a video about using their art brushes for makeup. Happy to try another one out!
–Ofra Bliss Eyeshadow and Highlighter- I liked the last Ofra product I received (a banana powder), so I expect this will be pretty swell, too!
Overall, despite my disappointment with the Lime Crime not being in the bag (which I believe is a result of the timing, and will be in the next one), I was really happy with this month’s selections. If you’re interested in trying Ipsy out, it’s just $10 a month (but you ALWAYS get MORE than $10 in product), shipping is free, and you can cancel any time. Click here for more info!
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I too redeemed for a Lime Crime lipstick on Dec 2nd. I received an email this week, from IpsyCare, stating that all my points (plus 75 extra) had been refunded because the shade I was being sent was NOT the same as the one I redeemed for. I have no idea what I’m being sent and I just found out that Lime Crime has a lengthy history of repackaging other brands products and not living up to their end of the bargain on deals between companies. I’m really hoping I’m not too disappointed with whatever I get, but I can’t complain about the refunded points. Ipsy definitely goes above and beyond to make it right even if Lime Crime has had legal issues.
Oh my gosh, I got the same email! I ordered “Lana,” which was that gorgeous bronze-y shade. While the other two shades were pretty, they just weren’t for me. The email said it would be the same formula, but a “slightly different” shade. So, I emailed them back to inquire about the “slight” difference. They said I would be getting “Mercury” (the lavender), which is NOT “slightly” different, it’s a LOT different. I, too, have heard a lot of negative things about Lime Crime, so I’ve never actually purchased any of their products. I felt using Ipsy points was a great way to find out about the quality of the product, without any risk. Unfortunately, it seems like my first Lime Crime experience has started off on the wrong foot! I emailed Ipsy back to inquire further, in hopes of finding out if the problem was on Ipsy’s end, or with Lime Crime. Either way, I appreciate Ipsy’s doing their best to rectify whatever the issue is. They have always seemed to be good with customer service. Please let me know if you find out any more info!!!